Privacy Policy

At Shop Lurex, we value your privacy. This policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment information.
• Order Information: Details of the products you purchase, your order history, and related transaction data.
• Device Information: IP address, browser type, device type, time zone, and cookies.
• Usage Data: Pages you visit, time spent on the site, referral sources, and how you navigate our website.

How We Use Your Information

We use the collected data to:

• Process and fulfill your orders
• Communicate with you regarding your orders or customer service inquiries
• Improve our website, products, and services
• Prevent fraud and maintain security
• Send promotional emails (only if you have opted in)

Data Sharing

We do not sell or rent your personal information. We only share your data with trusted third parties when necessary for business operations, including:

• Shopify – Our website and e-commerce platform provider
• Payment Gateways – To securely process your payments
• Shipping Carriers – To deliver your orders
• Email Marketing Services – To send marketing emails (with your consent)
• Legal Authorities – When required to comply with legal obligations

Cookies

We use cookies to:

• Remember your preferences and improve your user experience
• Analyze website traffic and visitor behavior
• Personalize content and product suggestions

You can disable cookies in your browser settings. However, some site features may not function properly without them.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us at:

WhatsApp: +971 244 7987

shoplurexdubai@gmail.com